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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0//EN">

<html>

<head>

<meta http-equiv="content-type" content="text/html; charset=iso-8859-1">

<title>Debian-specific information about TeX packages - Problems, bug reports</title>

<link href="index.html" rel="start">
<link href="ch4.html" rel="prev">
<link href="index.html" rel="next">
<link href="index.html#contents" rel="contents">
<link href="index.html#copyright" rel="copyright">
<link href="ch1.html" rel="chapter" title="1 Overview of the packages">
<link href="ch2.html" rel="chapter" title="2 Changing your configuration, file placement">
<link href="ch3.html" rel="chapter" title="3 Usage hints, Debian-specific adaptations">
<link href="ch4.html" rel="chapter" title="4 How to install additional or updated (La)TeX packages or fonts">
<link href="ch5.html" rel="chapter" title="5 Problems, bug reports">
<link href="ch2.html#s-sec-texmf-trees" rel="section" title="2.1 Available TEXMF trees for users and system administrators">
<link href="ch2.html#s2.2" rel="section" title="2.2 General hints">
<link href="ch2.html#s2.3" rel="section" title="2.3 Hyphenation">
<link href="ch2.html#s-sec-core-config-files" rel="section" title="2.4 The files texmf.cnf, fmtutil.cnf, updmap.cfg and language.* group">
<link href="ch2.html#s2.5" rel="section" title="2.5 Font caching">
<link href="ch3.html#s3.1" rel="section" title="3.1 Note on dvips">
<link href="ch3.html#s3.2" rel="section" title="3.2 Note on dvipdfmx">
<link href="ch3.html#s3.3" rel="section" title="3.3 &ldquo;TeX capacity exceeded&rdquo; and similar errors">
<link href="ch4.html#s4.1" rel="section" title="4.1 (La)TeX input files">
<link href="ch4.html#s4.2" rel="section" title="4.2 Complex installations">
<link href="ch4.html#s-sec-font-installation" rel="section" title="4.3 Font installation">
<link href="ch4.html#s-sec-user-specific-installation" rel="section" title="4.4 User-specific installation">
<link href="ch2.html#s2.2.1" rel="subsection" title="2.2.1 System-wide versus user-specific configuration">
<link href="ch2.html#s2.2.2" rel="subsection" title="2.2.2 Configuration file placement">
<link href="ch2.html#s2.2.3" rel="subsection" title="2.2.3 What is configured where?">
<link href="ch2.html#s-sec-texmfcnf-and-update-texmf" rel="subsection" title="2.4.1 texmf.cnf and update-texmf">
<link href="ch2.html#s2.4.2" rel="subsection" title="2.4.2 fmtutil.cnf and update-fmtutil, language.* and update-language">
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<link href="ch2.html#s-sec-user-config-files" rel="subsection" title="2.4.4 Per user configuration changes">

</head>

<body>

<p><a name="ch5"></a></p>
<hr>

<p>
[ <a href="ch4.html">previous</a> ]
[ <a href="index.html#contents">Contents</a> ]
[ <a href="ch1.html">1</a> ]
[ <a href="ch2.html">2</a> ]
[ <a href="ch3.html">3</a> ]
[ <a href="ch4.html">4</a> ]
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[ <a href="index.html">next</a> ]
</p>

<hr>

<h1>
Debian-specific information about TeX packages
<br>Chapter 5 - Problems, bug reports
</h1>

<hr>

<p>
If the installation failed, please check the following points:
</p>
<ul>
<li>
<p>
Is there enough room on your hard disk?
</p>
</li>
<li>
<p>
Is there any privately-compiled TeX system besides the Debian packages?
</p>
</li>
<li>
<p>
Does the command:
</p>
<pre>
     kpsewhich --format=cnf texmf
</pre>
<p>
return <code>/usr/share/texmf/web2c/texmf.cnf</code>?
</p>
</li>
<li>
<p>
Is <code>texmf.cnf</code> modified a lot?  Please check
<code>/etc/texmf/web2c/texmf.d/</code>.
</p>
</li>
<li>
<p>
Did you set any TeX-related environment variable?
</p>
</li>
<li>
<p>
Try again.  This might work in some cases.
</p>
</li>
<li>
<p>
Is your <code>language.dat</code> correct?
</p>
</li>
</ul>

<p>
How to report a bug:
</p>
<ul>
<li>
<p>
Please calm down anyway.  ;)
</p>
</li>
<li>
<p>
Please check the Debian Bug Tracking System first.
</p>
</li>
<li>
<p>
Please read carefully the error messages, if any.  It will help both you and
us.
</p>
</li>
<li>
<p>
Please use <code>reportbug</code> and include all information it gathers
</p>
</li>
<li>
<p>
Please attach a simple and short sample file which causes the problem you want
to report.
</p>
</li>
<li>
<p>
Be prepared that we will have to ask more questions: You should have time to
exchange a couple of e-mails with us
</p>
</li>
<li>
<p>
It will be helpful to show us the output of the command:
</p>
<pre>
     ls /etc/texmf/texmf.d/*
</pre>
</li>
</ul>

<hr>

<p>
[ <a href="ch4.html">previous</a> ]
[ <a href="index.html#contents">Contents</a> ]
[ <a href="ch1.html">1</a> ]
[ <a href="ch2.html">2</a> ]
[ <a href="ch3.html">3</a> ]
[ <a href="ch4.html">4</a> ]
[ 5 ]
[ <a href="index.html">next</a> ]
</p>

<hr>

<p>
Debian-specific information about TeX packages
</p>

<address>
2015-09-03 (incomplete)<br>
<br>
The Debian TeX mailing list <code><a href="mailto:debian-tex-maint@lists.debian.org">mailto:debian-tex-maint@lists.debian.org</a></code><br>
<br>
</address>
<hr>

</body>

</html>